Posts are how you share content with your community. You can post text, images, audio, video, or a product — all from the same form.
Set up a post
In Single, click Posts in the left sidebar, then + Create Post.
Choose a post type:
Text. A written update.
Images. Drag and drop image files, or click to upload.
Audio. One audio track plus artwork. Any audio format, under 2GB — MP3, WAV and AAC are the most reliable. To swap it out later, remove the audio and upload the replacement.
Video. Choose Browse Library for an existing video, or Upload New. Files must be .MOV, .MP4, or .MPG, under 50GB, and under 12 hours.
Product. Search your Shopify inventory to feature a product, and choose whether to share it to your feed or keep it exclusive to members.
Add the details — title, body (HTML formatting is allowed), one or more authors, and tags to organize content and help fans find it. Optionally add a call to action: a link and button text to send members to a specific page.
Turn comments on or off for the post.
Under Access, choose specific tiers or all tiers.
Under Public Preview, choose Members Only to keep the post fully locked, or Public Preview to show non-members the title, first image and an excerpt behind a Join to Unlock prompt. See Preview Posts to Non-Members.
Turn Notify Members on to email members who've opted in when the post goes live.
Click Publish Now, or Schedule for Later to set a date and time.
How it works
The email. If notifications are on, members with access get an email when the post goes live. It shows who posted it — name, avatar, and a Verified Artist or Team badge where one applies — as long as your store has Show Author turned on. Audio posts include a player at the top: your artwork, the track title and artist, and a Listen Now button. You can brand these emails in Settings → Notifications with your logo and colors.
The teaser. If the post is locked to a paid tier and you picked Public Preview, members on the tiers below it get a teaser email instead — the title, an excerpt and an Upgrade button, with images blurred. Members with access get the normal email. Nobody gets both.
What fans see. The post lands in your community feed for every member with access. An audio post plays right on the post card, and when a member presses play the track moves to the player bar at the bottom of the page so it keeps playing while they browse.
While a file is processing. A post whose audio or video is still encoding waits, then publishes on its own once the file is ready. Audio usually takes seconds to a few minutes. If it fails, the post returns to Draft with the reason and a Re-upload Audio button — usually the upload was cut off or the file couldn't be decoded, so re-export as MP3 or WAV and try again.
FAQ
Why can't my members see the post?
Check Access. A post needs at least one tier selected — a post with no tiers is locked for everyone, members included.
Can I re-send the email for a post?
Each member is emailed once per post, ever. Re-sending only reaches members who joined after the first send.
How do I take a post down?
Click Archive Post. This removes access for all members.
Can fans download the audio on an audio post?
No. Audio streams only — there's no download, and no link a fan can pass on.
Can the artist post without logging in to Single?
Yes. A verified artist or a moderator can post straight from the community page on your store, and it publishes immediately. See Verify the Artist in Your Community.