Types of Email Notifications
Single sends four types of automated emails to your members
1. Membership Sign Up
When it's sent:
After a customer joins your membership
What it does:
Confirms successful registration
Provides essential membership details
Guides new members through account activation/creation
2. Membership Renewal Failure
When it's sent:
When a member's payment renewal fails
What it does:
Alerts members to payment issues
Provides steps to update payment information
3. Membership Change
When it's sent:
After a member upgrades, downgrades, or modifies their membership
What it does:
Confirms changes to membership tier or status
Outlines any changes in benefits or pricing
4. Community Post Notification
When it's sent:
When new posts are shared in your community
What it does:
Alerts members to new content
Keeps members engaged with your community
Note: You can disable email notifications when publishing your post. Members can also manage their own notification preferences.
Customization Options
You can customize these emails to match your brand. This includes:
Adding your logo
Customizing colors and fonts
For more info on customizing emails, refer to our article on white-labeling your emails.