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Member Email Notifications

The automated emails Single sends your members, and how to manage them.

Single sends four automated emails to your members.

The four emails

  • Membership Sign Up. Sent after a fan joins. Confirms their registration, shares their membership details, and guides them through activating their account.

  • Membership Renewal Failure. Sent when a member's renewal payment fails. Alerts them to the issue and explains how to update their payment info.

  • Membership Change. Sent after a member upgrades, downgrades, or changes their membership. Confirms the change and notes any difference in benefits or pricing.

  • Community Post Notification. Sent when you share a new post when enabled. Alerts members to new content and brings them back to your community.

Customizing your emails

You can brand these emails to match your store: add your logo, set your colors and fonts, and override the default content with your own HTML. See white-labeling your emails for the full walkthrough.

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