Your members can post too: photos of their record shelf, a cover they recorded, a story from the show. They submit from your community page, you review it, and once you publish it shows up in the feed under their name.
Turn on fan posts
In Single, go to Community → Settings.
Under Fan submissions, choose Allow Fan Submissions.
Add a page for fans to submit from. Create a Custom Page, open the editor's Source tab, and paste this in as the page's only content:
<single-post-submission-v2></single-post-submission-v2>Give the page the name fans will see in your community menu, like "Share Your Setup", and pick an icon.
Gate the page to your membership tier, then publish it.
The page shows up as a tab in your community menu.
Note: Paste the code into the Source tab, not the main text box. If you paste it into the main text box, the page shows the code as text instead of the form.
Make sure members can see fan posts
If all your posts are gated to your membership, you're done. Fan posts are covered automatically.
If your posts are mixed, for example some public and some for a specific tier, add a post gate on the community tag for your membership tier. Every fan post gets the community tag automatically, so this one gate covers all of them and leaves your other posts alone.
Note: Don't put the community tag on your own posts. Anything tagged community is treated as a fan post. Use a different tag for yours.
What fans see
Members get a Submit a Post button. Fans who aren't members don't see it. A submission needs a title and a caption. A photo is optional: JPG, PNG or GIF, up to 25MB, and phone photos are fine. After they submit, they see a message that their post is waiting for review.
Their post is credited to their community username and profile photo. Ask fans to set both before they post. Otherwise they show up with a generated name like User5682313152.
Review and publish
Submissions land in your post Drafts, credited to the fan and tagged community.
To approve, click Publish. The post goes live right away.
To decline, delete the draft.
Fans aren't notified either way.
Note: Publishing a fan post doesn't email your members. If a post deserves the spotlight, you can send the notification for it after you publish.
Common questions
Can the artist post from the same page?
Yes, and their posts skip review. Verify the artist and they'll see Create a Post instead of Submit a Post. What they post goes live right away under their name, with the Artist badge. See Verify the Artist in Your Community. Moderators can post the same way, with the Team badge.
If you use the community tag gate above, add gates on the artist-post and team-post tags too. Otherwise their posts land in Drafts instead of publishing.
How many posts can a fan submit?
Up to 5 a day. After that the form asks them to try again tomorrow.
What do I do about a fan who's posting spam?
Ban them from your community. Banned fans can't submit.
A fan sees "Username unavailable." Why?
Their username matches one of your official author names, such as the artist's name. That way nobody can post as the artist. They need to pick a different username.
What happens if a fan changes their username or photo?
All their posts and comments update to match.
Can members see just the fan posts?
Yes. Members can filter the feed by the community tag to see only fan posts.
A fan doesn't see the Submit a Post button.
Either Fan submissions is turned off in your settings, or the fan doesn't have an active membership.
A fan's photo won't upload.
It has to be a JPG, PNG or GIF, and 25MB or smaller.
A fan can't open their own post after I published it.
The post isn't covered by a gate for a tier they hold. If your posts are mixed, add the community tag gate described above.
