Comments let members talk with you and each other on a post. You control which posts allow comments, and you can manage individual comments after they're posted.
Turn comments on or off
When you create or edit a post, use the Allow Comments toggle:
On. Members can leave comments on the post.
Off. Comments are closed for that post.
Note: Members need access to a post to see or leave comments on it. Verified artists and moderators can comment on any post, whether or not they hold a membership.
Badges on comments
A check badge next to a name marks who's official:
Verified Artist (blue) — the artist, verified through their author profile.
Team (green) — a moderator.
Fans have no badge. Someone who is both shows Verified Artist. Set these up in Verify the Artist in Your Community and Add and Manage Moderators.
Comment notifications
A post's author is emailed when someone comments on it, and a fan is emailed when someone replies to their comment. Both are on by default, and fans can turn them off under My Account → Email Preferences on your store.
Manage existing comments
You can manage a comment in two places.
On your store:
Go to the post on your store.
Find the comment.
Click the ... menu next to it and select Archive.
In Single:
Open the post in Single.
Scroll to the comments section.
Find the comment and click Archive next to it.
Note: Archiving doesn't delete a comment. It hides the commenter's name and text and marks it as removed.
Moderators can archive comments from your store without needing access to Single.