Single sends notification emails when customers purchase products or sign up for memberships. While basic customization is available to all users, Gold subscribers can edit the full HTML of these emails for complete control over design and content.
Tip: Editing HTML templates requires some technical knowledge. If you're not comfortable with HTML, it's best to stick with the default templates or seek assistance from someone with web development experience.
Prerequisites
A Gold subscription in Single
Basic understanding of HTML
Access to your Single account
Accessing the HTML Editor
Log into your Single account
Navigate to Settings > Notifications from the left sidebar
Find the "Customize Email HTML" section
Click the edit icon for the desired template
Available Email Templates
You can customize HTML for the following email types:
Digital Fulfillment (release, rental, etc)
Membership Sign Up
Membership Renewal Failure
Membership Change
Community Post Notification
Additional Options
Editing outside Single:
Click the Copy icon
Paste into an editor of your choice
Make your adjustments
Paste back into Single's HTML editor
Reverting to original HTML:
Click the Edit Icon (pen)
Click the Reset button in the editor
Tip: Always test your changes using the Test Email Delivery section before finalizing.