Point of Sale: The order was generated via the POS Shopify sales channel, therefore Single is not allowed to report it

Reporting Disabled: Reporting type "None" was specified for the digital album during setup in Single

Missing Report IDs: The digital album was published without a UPC

Excluded Product Type Bundle: The album product included merchandise, making it ineligible for reporting

Price Range: The album price did not meet the Billboard minimum of $7.99

Report Date Updated: While originally set to report during this chart week, the release date was changed and therefore the sale was removed

Refund: The order was refunded in Shopify

Quantity: The order included 10 or more copies of the same UPC, which means it was automatically excluded from Luminate reports

Bulk Sale: Each customer is allowed to purchase 4 physical albums and 1 digital album per week. Sales here were removed for bulk because purchases exceed these limits, based on customer shipping address, billing address or email address

Early Fulfillment: Physical sales may ship no earlier than Tuesday before a Friday release. This total represents sales that shipped prior to this and were therefore excluded

Email: There was no customer email address associated with the order

Email Invalid: Orders excluded because customer email addresses failed validation through 3rd party service Zero Bounce

Manual: This represents sales excluded manually by the Single team by request of Luminate

Unredeemed: Digital albums which have not yet been downloaded by fans and are therefore not yet eligible for charting

Not Shipped: Physical sales excluded from our reports based on lack of shipped status update from the carrier

Invalid Tracking: Physical orders which lack a tracking number are excluded from our sales reporting

High Risk Order: These sales are deemed "high risk" by Shopify's fraud analysis system, and are therefore excluded from charting

High Risk Connection: Sales excluded based on Shopify's determination that they were placed via a VPN or Proxy

Business Card: These sales were placed via a business / commercial credit card rather than a consumer card, and are therefore excluded

Digital sales are reported strictly based on the fan's location, regardless of where the shop or fulfillment is located.

Physical sales must also ship from the right place. For Billboard (Luminate), the shop / fulfillment center must be in the US or Canada. For OCC, UK and Ireland purchases must be fulfilled from the UK, and France purchases require a fulfillment center based in the EU.