Reporting Digital Releases
Digital releases powered by Single are automatically reported to Kantar
Reporting Physical Releases
Unlike digital sales, physical sales reporting to Kantar is not automatic and requires approval from the OCC. You can fill out this form to kick start the process and see if you pre-qualify.
OCC Reporting Schedule
OCC chart weeks span from Friday to Thursday.
Digital sales are reported automatically at 2 am BST for the previous day.
The digital sales cutoff is at midnight (BST) on the Thursday following the release.
Single and Album Charts are updated on a weekly basis - view them here.
Brief Overview of Inclusion Rules
To be included in the charts, your sales need to comply with the following rules:
Albums must be priced at a minimum of £3.75.
Singles must be priced at a minimum of £0.40.
Free sales are not eligible for reporting.
Sales linked to giveaways or promotional free copies are not eligible.
Sales must be paid for, delivered to the purchaser (fulfilled in Shopify), and digital sales must be redeemed by the purchaser.
Sales must occur within the UK, Ireland, or France.
Note: For a comprehensive list of rules and guidelines, click here.
Special Promotions and Upsells
In regards to Upsells (powered by Single or otherwise) or other campaigns that provide discounts or incentives on products, chart eligibility must be reviewed and determined by OCC/Kantar beforehand.
To do this, reach out to chartrules@officialcharts.com with your campaign details.