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How To Create and Report Fan Packs

Learn how to create your Fan Pack in Shopify and set it up for reporting in Single

Before you get started...

Luminate requires that all fan pack offerings are approved 7 days before the on-sale date. You can find the fan pack rules here and when you're ready, fill out this form to submit for approval.

There are two ways to create a fan pack in Shopify:

  1. Use the Shopify Bundles app to create a fan pack from 2 existing products (recommended)

  2. Create a standard Shopify product that represents the fan pack

Option 1 - Create Your Bundle / Fan Pack using the Shopify Bundles app

  • Install the FREE Shopify Bundles App

  • Click "create bundle" and select the products you want included in the bundle / Fan Pack

  • Add an image, description, and set the price for the newly created product

bundles-2

  • Open Single and go to Music > Physical Reporting

  • Search for your standalone album product (CD, Vinyl or Cassette) and tag that product for reporting. Choose "Not a fan pack"

And that's it! Don't tag the fan pack product that Shopify Bundles creates. If you do, its sales are counted twice. Every sale, standalone or fan pack, counts toward your standalone album, and Single tells Luminate which ones were bought as part of a fan pack. You can see the split on the Chart Reporting page (see below).

Option 2 - If your fan pack is set up as a separate Shopify product

  • After your fan pack product is created in Shopify, set it up for reporting in Single like any other physical album

  • Choose the "This is a Fan Pack" option

See your fan pack sales

Go to Music > Chart Reporting and expand your album. Under each format you'll see a Standalone line and one line for each fan pack, with the same columns as the rows above: units, unfulfilled, unshipped, and so on. Fan pack sales are already in the album's totals. The breakdown shows where they came from.

Note: a fan pack's line appears after its first sale, once fan pack reporting is turned on for your store. Fan packs set up as their own Shopify product (Option 2) keep their own row, as before.

All set!

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