Skip to main content

Collect member info with Complete Your Profile

Set up a banner that asks logged-in members for the details you want — name, birthday, phone, and more.


When members join your community, sign-up requires just an email — plus a card if they're joining a paid membership. To collect more details after sign-up, use the Complete Your Profile banner.

The banner is a persistent prompt that appears at the top of your store's pages when a logged-in member hasn't filled out the fields you've enabled.

What members see

After logging in, members see a banner at the top of the page asking them to complete their profile. The banner stays visible until they fill in the fields you've selected.

What you can ask for

The banner can collect any combination of:

  • First Name

  • Last Name

  • Phone Number

  • Birthday

  • Zipcode

Only enable the fields you'll use — members are more likely to complete a shorter profile.

How to set it up

In Single, go to Community → Settings → Complete Your Profile.

  1. Toggle the fields you want shown in the banner.

  2. Use Show banner to turn it on or off entirely.

Other settings in this section

Also in the banner, alongside the fields above:

  • Show Email Marketing Opt-In — adds a yes/no checkbox at sign-up so members can opt into your marketing emails.

  • Show Claim Wallet Pass — adds a flow for members to claim their Apple or Google Wallet pass.

Did this answer your question?