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How Does Single Handle Order Cancellations and Refunds?

How Does Single Handle Order Cancellations and Refunds?

We understand that cancellations and refunds sometimes happen. When they occur, here's what you can expect from Single:

Updated over a month ago

  1. Refund the Usage Fee: The usage fee is refunded back to the store. This amount is determined by your subscription tier.

  2. Deactivate Download Links: Any download links that have already been sent out for the order will be deactivated.

  3. Cancel Album Delivery: We'll cancel the delivery of the full album associated with the order.

  4. Stop Further Reporting: We'll cease any further reporting related to that order, ensuring your sales data remains accurate and up-to-date.


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