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How Does Single Handle Order Cancellations and Refunds?

We understand that cancellations and refunds sometimes happen. When they occur, here's what you can expect from Single:

Updated over 4 months ago

  1. Refund the Usage Fee: The usage fee is refunded back to the store. This amount is determined by your subscription tier.

  2. Deactivate Download Links: Any download links that have already been sent out for the order will be deactivated.

  3. Cancel Album Delivery: We'll cancel the delivery of the full album associated with the order.

  4. Stop Further Reporting: We'll cease any further reporting related to that order, ensuring your sales data remains accurate and up-to-date.


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